Login to Facebook on your PC and go to Settings > Security > Code Generator > Edit and then click on “Set up another way to get security codes.” You’ll be asked to enter your password again and a small pop-up window will open, containing a QR code and a secret key. Instead, you’ll have to enter a special code-usually found right underneath the QR code-to add an account to Authy on the desktop.įacebook is one of many online services that support two-factor authentication. This secret is usually shared from the server to the authenticator app using a QR code, but Authy on the desktop can’t scan a QR code like a smartphone can. Two-factor authentication requires a shared secret between the authenticator app (Authy in this case) and the server (Facebook in this example). Once that’s done, it’s time to start adding accounts to Authy. Authy will then send you an SMS message to confirm your identity. This completes the configuration of Prompt MFA on Authy Desktop.Download Authy from the Chrome Web Store. When you first start-up the app, you’ll be asked to enter an email address and your mobile phone number. Our Prompt MFA code should now be available within the Authy application, we can copy the on screen code into the Code field within Prompt to complete the log in process: Select an icon for your MFA Code, this is purely an aesthetic choice within your Authy application Give your MFA code a relevant name, in this example I’ve called mine Prompt MFA: myemailaddress Paste the code into the field provided, followed by Add Account Once Authy is open, select the Plus (+) symbol to add a new MFA code: This is normally available as a desktop shortcut, if not, you can search Authy from the bottom left corner of your screen: Launch the Authy Desktop application on your PC. Once logged in, you will be presented with the Multi-Factor Authentication screen.Ĭlick the code provided, this will automatically copy the code to your clipboard: Once MFA has been enabled on your account by the Prompt Support Team or your Prompt Administrator, browse to . Enter your username and password, followed by Login. Configuring Prompt MFA Using Authy Desktop If you do not have this software installed already, please seek assistance from your I.T. To follow this guide, you will need Authy for Desktop installed on your PC. Configuring Prompt MFA using Authy DesktopĬonfiguring Prompt MFA using Authy DesktopĢ years ago by Prompt Support Prerequisite.Log-in Screen - Why do I get the log-in screen when I click on the anonymous user link? Is PROMPT endorsed by the Department of Health? Working Offsite - Why does anonymous user link go to log-in pageĭocument ID - Why have my document IDs changed in the new Prompt? What training and support is available for the implementation of PROMPT?Īgency Admin - Why can't Prompt Admin edit Agency Admin?ĭocument Review Date - Why can't I change the Review Date when checking in a document?īulk Move Documents - How do I bulk move documents?Īudit - Full audit does not show full history of document User Permissions - How do I add or change user permissions? Why do I get a Change Your Password page when I sign in? What is Multi-Factor Authentication (MFA)? MFA – What happens if I have lost my smartphone or left it at home?Ĭhrome settings - How to change to enhance Prompt usability?Īpproving a Document - Why can't I see the document I need to approve in the Home Tab? Which document types are supported in PROMPT?ĭo users need to log into PROMPT with a username and password? Username - Why doesn't my old Prompt user name work?Įmail - Auto-generated email notification signature - I don't want my name on them need to have Authy working properly on the mobile device, in my case Android. Incorrect / Missing Font in converted PDF fileĬhecking-in a Document - Where does my document go when I check it in? What footer tags are available in Prompt? Business Continuity Plan/DR - Prompt suggestion
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